Q&A

1. CAN I CHOOSE THE FLAVOURS OF THE COOKIE BOX? 

   - YES, YOU CAN CHOOSE IN THE PART “NOTA ADICIONAL”

2. CAN I CHOOSE THE DAY OF DELIVERY?

    - YES, YOU CAN LET US KNOW IN “NOTA ADICIONAL” OUTSIDE FROM BARCELONA CORREOS EXPRESS IS NOT DELIVERING ON SATURDAYS AND SUNDAYS

3. DO YOU DELIVER IN WHOLE SPAIN?

    - WE DELIVER IN WHOLE SPAIN, AS WELL AS BALEARS, BUT NOT CANARIAS

4. CAN I ADD A PERSONAL NOTE, AS A BIRTHDAY NOTE? 

     - YES, YOU CAN LET US KNOW IN “NOTA ADICIONAL”

5. CAN I ORDER AND RECEIVE MY ORDER THE SAME DAY IN BARCELONA? 

- YES, WE OFFER HOME DELIVERIES EACH DAY, IF YOU ORDER BEFORE 19H, WE DELIVER IN WHOLE BARCELONA BETWEEN 15-20H

 

6. HOW LONG UNTIL MY ORDER GETS DELIVERED OUTSIDE BARCELONA?

- CORREO EXPRESS DELIVERED IN 24H, NO DELIVERY ON SATURDAY OR SUNDAY

 

7. WHAT IS THE PRICE OF THE DELIVERY?

- TIL 1KG ORDERS 3,9€, FROM 1KG 4,9€ IN SPAIN PENISULA

 

8. HOW DO I STORAGE MY COOKIES AND HOW LONG CAN I STORAGE THEM?

- YOU STORAGE YOUR COOKIES IN AN AIR-CLOSED BOX UP TO ONE WEEK, WITHOUT PUTTING THEM IN THE FRIDGE

 

9. ​ARE THE COOKIES ALL FRESHLY HOMEMADE?

- YES, ALL OUR COOKIES ARE HOMEMADE AND DONE WITH A LOT OF LOVE <3​

 

10. WHAT ARE YOUR COVID-19 MEASUREMENTS? 

- PLEASE FIND ALL OUR COVID-19 MEASUREMENTS ON OUR SPECIAL SECTOR ON OUR HOMEPAGE

IMPORTANTE

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PREGUNTAS

​©2020 COOKONA. All rights reserved.

ENVIO

Envios de Barcelona llegaran en 1-2 días laborales

Envios de España llegaran en 2-3 días laborales

Nota

Puedes personalizar tu pedido por sabor y añadir nota para la persona, que recibe tu Cookie Box

Entrega

No hay servicio por entregas para fines de semana. Si pides jueves, se entregan lunes

Pregunta

Quieres ayudarnos en mejorar nuestro servicio o tienes una pregunta adicional? Puedes contactarnos siempre y con mucho gusto